Terms and Conditions.


«Astera Travel» LLC is operating in accordance with Uzbektourism license # 581-09, Certificate # 005779 and agreements concluded with hotels, transport companies and other suppliers.   Тo make a reservation request, please complete and submit reservation request form. The reservation request can be done via fax, e-mails and phone call. During the working hours it usually takes between 3 hours and 24 hours to confirm the reservation. All prices are indicated in US Dollars or Euro and are effective for individual tourists. Group rates and additional discounts are provided upon request. «Astera Travel» does not take any responsibility for the goods or services provided by the hotels, transport companies and other suppliers. «Astera Travel» reserves the right to change and add any terms or conditions published on this web-site. Payment for services can be done in cash and by bank transfer in this case all bank fees outside Uzbekistan are paid for by the Client. Payment by bank transfer should be performed at least two days before the check-in date. In case of late cancellation of the booking (less than 48 hours before arrival date), or when the hotel states the fact that you hadn't shown up at the hotel (NO SHOW) the Client will be liable for charge equal to one night stay at the hotel requested. The Parties are released from responsibility for partial or complete non-fulfilment of their liabilities if this non-fulfilment be caused by the Force-Majeur, namely: fire, flood, earthquake, war, blockade, government decision and other circumstances. The Party, for which it becomes impossible to meet the obligations, shall notify as soon as possible the other party of the beginning and cessation of the above circumstances. By consideration of disputes, the parties put the maximal efforts to eliminate arising differences only by negotiations. In case of   impossibility of elimination differences by the negotiations, the interested part applies exceptionally to commercial court of the Republic of Uzbekistan, which decision is obligatory for both parties.